At Truepal AI, we respect the creative rights of all individuals and take copyright protection seriously. This policy outlines how we handle claims of copyright infringement and what you should do if you believe your original content has been used without permission.
🛑 Reporting Copyright Violations
If you genuinely believe that your copyrighted work has been used on our platform without your authorization, you can notify us to request its removal or restricted access.
Please send a written notice with the following details:
- Your full legal name and signature (physical or digital)
- A clear description of the copyrighted work you believe is being misused
- The exact location or URL of the allegedly infringing content
- Your contact information — address, phone number, and email
- A statement confirming that you believe in good faith that the use is not permitted by the copyright owner, their agent, or the law
- A declaration that the information provided is accurate and that you are the rightful copyright owner or legally authorized to act on their behalf
📬 How We Handle Notices
Once we receive a valid copyright complaint:
- Our team will review the information to ensure it meets legal standards
- We will take preliminary actions, such as disabling access to the reported content, within 1 to 3 working days
- The reported user will be notified and asked for clarification or counter-evidence, if applicable
📝 Counter Notice Procedure
If you believe your content was removed or disabled by mistake, you may file a counter-notice.
The counter-notice must include:
- Your full name, contact details, and a signature
- A description of the removed content and where it appeared
- A statement, under penalty of perjury, that the content was removed as a result of error or misidentification
- A declaration that you consent to jurisdiction under Indian law and are prepared to respond if the original complainant initiates legal action
Upon receiving a complete counter-notice, we may restore the content within 10–14 days, unless the original complainant informs us that legal proceedings have been initiated.
đź“§ Where to Send Notices
All notices and counter-notices should be emailed to:
[email protected]
We are committed to reviewing all copyright concerns fairly and in a timely manner.
❌ Repeated Violations
Users who are found repeatedly violating copyright rules may face suspension or permanent termination of their access to Truepal AI.