At Truepal AI, we are committed to creating a safe and respectful space for all our users. Since our platform relies on artificial intelligence to generate characters and interactions, we understand that concerns may occasionally arise if any content appears to resemble real individuals.
This policy explains how such concerns are handled and how users can request the removal of AI-generated content they believe reflects or imitates them or someone they know.
👤 When Content Resembles a Real Person
All characters, messages, and media on Truepal AI are generated by algorithms. Any resemblance to real people is purely accidental and not intended. If you believe that any content looks, sounds, or feels too close to your real identity or someone else’s, we are here to resolve that quickly and fairly.
📬 How to Request Content Removal
If you believe any AI-generated content on our platform unintentionally resembles you or someone you know:
- Send us an email at [email protected]
- Or use the “Contact Us” form directly within the Truepal app
Please provide as much context as possible to help us understand and address your request properly.
🔒 Verification Process
To protect everyone’s rights and ensure only valid claims are processed, we may request you to confirm your identity or your relationship to the person concerned. This helps us prevent misuse of the removal process and ensures fair handling of all requests.
✅ What Happens After Verification
Once your identity is confirmed and the request is validated:
- The reported content will be taken down promptly
- We aim to process and remove content within a reasonable timeframe
- You will be notified once the content is successfully removed
🔐 Privacy and Confidentiality
All removal requests are handled confidentially. We do not share your personal information or the details of your complaint with third parties, unless we are legally obligated to do so.
📞 Need Help?
For any questions or further clarification regarding this policy, feel free to reach out to us via:
📧 Email: [email protected]
📱 In-App Support: “Contact Us” section
We’re here to ensure you feel safe, respected, and heard on Truepal AI.
